| 1 |
Course Introduction |
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| Module I - Operations Analysis |
| 2 |
Operations Analysis - Service Operations |
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| 3 |
Operations Analysis - Job Shop Operations |
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| 4 |
Operations Analysis - Product and Process Matching |
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| 5 |
Operations Analysis - Queuing Systems |
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| 6 |
Guest Lecture Video (A video of Thomas Stallkamp, the CEO of MSX International, taped earlier in the year in the LFM class) |
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| 7 |
Operations Analysis - Continuous Flow Processes |
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| 8 |
Coordination and Planning - Re-engineering |
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| 9 |
Operations Analysis - Managing Queues |
First Case Write-Up Due |
| 10 |
Forecasting Techniques |
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| Module II - Coordination and Planning |
| 11 |
Coordination and Planning - Inventory Policy, EOQ Model and Newsvendor Problem |
Homework 1 Due |
| 12 |
Operations Analysis - Management of Constraints |
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| 13 |
Coordination and Planning - Enterprise Resource Planning |
Homework 2 Due |
| 14 |
Coordination and Planning- Just-in-Time Manufacturing |
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| Module III - Quality Management |
| 15 |
Quality Management - Taguchi Techniques |
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| 16 |
Quality Management - Quality Tools and Philosophies |
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| Module IV - Project Management |
| 17 |
Project Management - PERT/CPM and Product Launch |
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| 18 |
Project Management as a Competitive Tool |
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| 19 |
Managing Development Projects: The Design Structure Matrix |
Homework 3 Due |
| Module V - Logistics and Supply Chain Management |
| 20 |
Supply Chain Management - Inventory Positioning |
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| 21 |
Supply Chain Management - Technology Supply Chains (Prof. Charles Fine) |
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| 22 |
Supply Chain Management - Customer Service, Rapid Response and Supply Chain Management |
Second Case Write-Up Due |
| 23 |
Supply Chain Management - Logistics Systems Design (Prof. Don Rosenfield) |
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| 24 |
Supply Chain Management - Coordinating Supply Chain Companies |
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| 25 |
Review of Class and Wrap Up |
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